Cookie Policy

Transparency about how we use cookies and your privacy rights.

Last updated November 2025 · Next review November 2026

Cookie usage at a glance

  • Essential only Authentication and security cookies that keep you signed in.
  • No tracking We currently do not set analytics, advertising, or marketing cookies.
  • Your control Manage optional cookies at any time through your browser preferences.

1. Introduction

This Cookie Policy explains how CastHubOne Ltd. uses cookies and similar tracking technologies on our website (casthubone.com) and platform (app.casthub.one). We are committed to transparency about our cookie usage and your privacy rights.

Please read this Cookie Policy carefully in conjunction with our Privacy Policy. If you have questions, contact us at privacy@casthubone.com.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They serve various purposes:

💾
Remembering Preferences

Your settings and choices

🔐
Login Sessions

Maintaining authentication

📊
Analytics

Understanding usage patterns

⚡
Functionality

Improving platform performance

Cookie Types

By Duration

  • Session: Expire when you close browser
  • Persistent: Remain for specified period

By Origin

  • First-Party: Set by CastHubOne
  • Third-Party: Set by external services

3. Cookie Categories

Essential Strictly Necessary Cookies

No Consent Required
Strictly necessary for service delivery under GDPR and ePrivacy Directive
Cookie Name Domain Purpose Duration
access_token app.casthub.one Authentication and session management 1 hour
Clerk Session app.casthub.one User session identification Session/1 hour

⚠️ Cannot be disabled: These cookies are essential for the platform to function.

Functional Performance & Preference Cookies

Implied Consent
Set by default to enhance experience, can be disabled through browser settings
Cookie Name Purpose Duration
theme_preference Remembers light/dark/system theme choice Persistent
language_preference Remembers language selection Persistent
form_data Temporarily stores form data Session

Analytics

Not Currently Used - If implemented, explicit consent will be required

Marketing

Not Currently Used - If implemented, explicit consent will be required

4. Third-Party Cookies

Cloudflare

Purpose: CDN, DDoS protection, security
Cookies: __cfruid, cf_clearance

Clerk Authentication

Purpose: Authentication, session management, OAuth
Cookies: __clerk_db_jwt, __session

Zendesk Planned

May be implemented for customer support. We will update this policy before implementation.

5. Cookie Consent and Management

Essential

No consent required

Functional

Implied consent

Non-Essential

Explicit opt-in (future)

Browser Settings

Chrome

Settings → Privacy and security → Cookies

Firefox

Preferences → Privacy & Security

Safari

Preferences → Privacy

Edge

Settings → Privacy, search, and services

Important
Disabling essential cookies may prevent you from using CastHubOne properly.

6. Legal Basis for Cookies

Compliance
GDPR (EU) 2016/679 • ePrivacy Directive 2002/58/EC • German Telemedia Act (TMG)
Cookie Type Legal Basis Consent
Essential GDPR Art. 6(1)(b) - Contract performance No
Functional GDPR Art. 6(1)(f) - Legitimate interests Implied
Analytics (future) GDPR Art. 6(1)(a) - Explicit consent Yes

7. Contact Information

Questions about our cookie practices? Contact us:

Email: privacy@casthubone.com
Postal Address:
CastHubOne Ltd.
Auf der Bojewiese 59b
21033 Hamburg
Germany
Response Time: Within 10 business days
Data Protection Authority
German Federal Data Protection Authority (BfDI) at www.bfdi.bund.de

Document Information

Version 1.0 • Last Updated: November 2025 • Next Review: November 2026